For the last couple weeks I have been looking to buy a car and believed I had found the one I wanted: a used 2003 Acura TL. But before I get to that, I think back at the 4-5 lots I have been to and I don’t think a single salesperson offered me his card. I have actually had to ask for one before I leave.
So the dealership I have been to twice now, Jim Ellis Audi in Marietta, has been the worst of them, and unfortunately, the one that has the car I want. When I first went to the dealer, the car had a flat and I wasn’t able to test drive the car. I looked at a Jetta instead. The car was never fixed after two days and I had to go back on a lunch break on a Monday. I arrived at the dealer BEFORE the sales person and the car still wasn’t ready. It cost me 30 minutes extra of time I didn’t have.
So today I was ready to pull the trigger but first wrote back their general manager, Kevin, and asked him to clear up some questions I had. He actually wrote ME first, so I figured he would be open to fielding my concerns. I wrote him yesterday at 11am and left a message for him around 5pm. No reply. Are my e-mails going to spam? Don’t know, but that’s not my problem. They need to check their spam. And surprisingly I never heard anything from my sales person, who I have met twice now and was never offered a card.
The window is closing on these guys. I guess they are more concerned about selling brand new Audis, and I can understand that. I am not going out on Sunday (NFL baby!) as I don’t want to ruin another day with their crap. Next person to get an e-mail is Jim Ellis himself, and if it comes to that, I will probably write them off and start the whole process all over again. Bleh.